Terms of Service

By accessing and using the CleanLattice website (the "Service"), you accept and agree to be bound by the terms and provision of this agreement. These Terms of Service ("Terms") govern your use of our website located at cleanlattice.company (the "Service") operated by CleanLattice ("us", "we", or "our").

CleanLattice is committed to providing professional services and maintaining the highest standards of customer service. These terms outline the legal agreement between you and CleanLattice regarding your use of our website and services.

If you do not agree to the terms of this agreement, you may not access or use our service. Our services are designed for both individual and business customers seeking reliable cleaning and facility management solutions. By continuing to use our website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.

We reserve the right to modify these terms at any time, and such modifications will be effective immediately upon posting on our website. Your continued use of the Service after any such changes constitutes your acceptance of the new Terms of Service. We encourage you to review these terms periodically to stay informed about your rights and obligations.

Permission is granted to temporarily download one copy of the materials on CleanLattice's website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

• modify or copy the materials
• use the materials for any commercial purpose or for any public display (commercial or non-commercial)
• attempt to decompile or reverse engineer any software contained on the website
• remove any copyright or other proprietary notations from the materials
• transfer the materials to another person or "mirror" the materials on any other server

This license shall automatically terminate if you violate any of these restrictions and may be terminated by CleanLattice at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

CleanLattice respects intellectual property rights and expects our users to do the same. Our website content, including but not limited to text, graphics, images, and software, is protected by copyright and other intellectual property laws. We grant you a limited, revocable, non-exclusive license to access and use our website solely for its intended purpose.

The materials on CleanLattice's website are provided on an 'as-is' basis. CleanLattice makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.

CleanLattice provides professional cleaning services throughout San Fernando City, Pampanga, and surrounding areas in the Philippines. Our services include residential cleaning, commercial cleaning, deep cleaning, and specialized facility maintenance. While we strive for excellence in all our services, we cannot guarantee specific outcomes beyond our control.

Further, CleanLattice does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site. All service descriptions, pricing, and availability information is subject to change without notice.

We maintain comprehensive insurance coverage for all our services. However, we cannot be held responsible for items damaged due to pre-existing conditions, fragile materials, or objects not properly secured before our cleaning service begins. Customers are advised to secure or remove valuable and fragile items before our scheduled cleaning appointments.

In no event shall CleanLattice or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on CleanLattice's website, even if CleanLattice or a CleanLattice authorized representative has been notified orally or in writing of the possibility of such damage.

Our service area includes San Fernando City and surrounding municipalities in Pampanga. Service availability and scheduling are subject to our operational capacity and may be affected by factors beyond our control, including weather conditions, traffic, and scheduling conflicts. We maintain a fleet of professional cleaning equipment and employ trained staff to ensure quality service delivery.

Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you. Our liability is limited to the cost of the specific service provided, and we do not accept responsibility for indirect, incidental, or consequential damages arising from our services.

CleanLattice maintains a professional staff trained in various cleaning techniques and safety protocols. Our services are performed according to industry standards and best practices. However, customers are responsible for providing accurate information about their premises, including access instructions, specific cleaning requirements, and any safety concerns.

The materials appearing on CleanLattice's website could include technical, typographical, or photographic errors. CleanLattice does not warrant that any of the materials on its website are accurate, complete, or current. CleanLattice may make changes to the materials contained on its website at any time without notice. However, CleanLattice does not make any commitment to update the materials.

Our service offerings may evolve to meet changing customer needs and industry standards. We regularly update our service packages, pricing structures, and operational procedures to provide enhanced value to our clients. Any changes to our services will be reflected on our website and communicated to existing customers as appropriate.

CleanLattice is committed to transparency and accurate communication with our customers. If you notice any discrepancies in our service descriptions, pricing, or other website content, please contact our customer service team immediately. We appreciate your feedback and will make appropriate corrections promptly.

We operate during regular business hours: Monday through Friday 8:00 AM to 6:00 PM, Saturday 9:00 AM to 4:00 PM, and are closed on Sundays. Emergency services may be available upon request with additional charges. Our scheduling system allows for online booking and customer service representatives are available during business hours to assist with inquiries.

CleanLattice may revise these terms of service for its website at any time without notice. By using this website, you are agreeing to be bound by the then current version of these terms of service. We encourage customers to regularly review these terms to stay informed about any changes or updates.

Significant changes to our terms of service will be communicated to our customers through multiple channels, including website notifications, email communications, and direct contact for active service agreements. We believe in transparent communication and will make reasonable efforts to ensure our customers are aware of policy changes that may affect their service relationship with CleanLattice.

Our customer service team is available to answer questions about these terms of service and any changes we make. We are committed to building long-term relationships with our customers based on trust, reliability, and exceptional service. Any concerns about policy changes can be discussed with our customer service representatives during regular business hours.

These terms of service form part of our overall service agreement with customers. Individual service agreements may contain specific provisions that supplement or modify these general terms. In case of conflicts between individual service agreements and these general terms, the specific provisions of the individual service agreement will prevail.

Your privacy is important to CleanLattice. Our Privacy Policy, which also governs your use of the Service, sets out how we collect, use, and protect your information. By using our Service, you agree to the collection and use of information in accordance with our Privacy Policy.

We collect customer information necessary to provide cleaning services, including contact details, property information, and service preferences. This information is used solely for service delivery, scheduling, billing, and customer communication. We do not sell, rent, or share customer information with third parties for marketing purposes.

Our Privacy Policy governs how we handle personal and business information provided by our customers. We maintain physical, electronic, and procedural safeguards to protect customer information against unauthorized access, alteration, disclosure, or destruction. All customer data is stored securely and access is restricted to authorized personnel only.

For complete information about our data collection and handling practices, please review our detailed Privacy Policy. You have the right to access, update, or delete your personal information by contacting our customer service team. We will respond to such requests promptly and in accordance with applicable data protection laws.

These terms and conditions are governed by and construed in accordance with the laws of the Republic of the Philippines, and you irrevocably submit to the exclusive jurisdiction of the courts in that state or location.

CleanLattice is a locally owned and operated business serving the San Fernando City, Pampanga area. Our business operations, services, and customer relationships are governed by Philippine law. We maintain proper business licenses and comply with all applicable local and national regulations governing cleaning services in the Philippines.

Any disputes arising from the use of our website or services will be resolved through the appropriate legal channels within the Republic of the Philippines. We are committed to resolving customer concerns promptly and professionally through direct communication before pursuing formal legal proceedings.

Our service area covers San Fernando City and surrounding municipalities in Pampanga Province. We maintain professional relationships with local authorities and business organizations to ensure compliance with all applicable regulations. Customers from outside our primary service area should contact us directly to discuss service availability and terms.

If you have any questions about these Terms of Service, please contact us using the information below. We welcome your inquiries and are committed to providing excellent customer service.